Ingram Micro is seeking a Senior Technical Support Engineer to act as the technical authority for complex customer challenges across Azure, AWS, and ERP-integrated environments. You will own escalations, lead incident response, and partner with cross-functional teams to improve resilience and customer experience.
You will troubleshoot cloud services, hybrid/multi-cloud and on-premises integrations, ERP/SAP data flows, and perform RCA-driven improvements.
📌 Senior Cloud (Estado de México)
🏢 Ingram Micro
📍 Estado de México
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