Medallia is seeking a Technical Support Advocate to provide advanced frontline support to Medallia admins, clients and partners, solving complex technical challenges and contributing to continuous improvement across our integral support team.
Working with the Medallia SaaS platform, you will collaborate with cross-functional teams to drive enhancements, resolve escalated cases, and participate in incident management including on-call rotations. English communication is essential.
📌 Global Technical Support Advocate — On-Call (Tecámac)
🏢 Medallia
📍 Tecámac
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