Data & Infrastructure Engineer

Location: Mexico City, Mexico

Key Responsibilities
- Provide L1/L2 support for wellsite infrastructure and digital drilling applications.
- Support deployment, configuration, monitoring, and troubleshooting of EDGE devices and associated systems.
- Configure and maintain network connectivity, including VLANs, routing, firewalls, VPNs, and IP addressing.
- Monitor and troubleshoot data interfaces such as WITSML, OPC-UA, Modbus TCP, and related protocols.
- Manage incidents, service requests, escalations, and technical documentation through ServiceNow.
- Collaborate with engineering, cybersecurity, product, and field operations teams to ensure service continuity.
- Participate in rig onboarding, deployment readiness activities, and infrastructure support projects.
- Maintain operational procedures, knowledge articles, and technical documentation.

Requirements
- Education: 4 yrs IT related degree
- English Level: Fluent / conversational level.
- Experience: 3 to 10 yrs in networking, infrastructure support, systems administration,



or technical operations environments.
- Experience providing L1/L2 technical support.
- Experience network deployment, configuration, and troubleshooting.
- Exposure to industrial networks, operational technology (OT), or real-time operational environments is preferred.
- Experience working in a 24/7 support environment is desirable.
- CCNA certification is required.

Technical Skills
- Strong knowledge of LAN/WAN, Routing, VLANs, TCP/IP, DHCP, and network troubleshooting.
- Experience with firewalls, NAT, VPNs, and network security concepts.
- Familiarity with industrial communication protocols such as WITSML, OPC-UA, Modbus TCP, or Serial Communications.
- Knowledge of virtualization platforms such as VMware ESXi or KVM is desirable.
- Experience with ServiceNow or similar ticketing tools.
- Proficiency in Microsoft 365 applications.

Competencies
- Strong analytical and troubleshooting skills.
- Excellent

📌 IT Wellsite Infrastructure (Villahermosa)
🏢 Onesubsea
📍 Villahermosa