Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a adaptable work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Customer Service Associate - Spanish/English Support

Expedia Product & Technology builds innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees.



A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveler and our partners that drive loyalty and customer satisfaction.

Expedia Group is currently looking for motivated individuals who have an obsession for customer satisfaction to join our Service & Operations team. In this position, you will focus on resolving requests submitted by hotels and internal teams. Also, you can be supporting the onboarding process of new hotel partners. Dedicated and conscientious when dealing with partners and travelers, you will work closely with other departments to ensure the best resolution.

In this role, you will:
- Follows processes relevant to each work channel (e.g., around call backs, holds, interruptions, and unintentional disconnects) to minimize partners effort
- Research and analyze data from various sources and tools to resolve partners issues.
-

📌 Customer Service Associate (Ciudad de México)
🏢 Expedia Group
📍 Ciudad de México