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1. Position Summary

The IT Engineer Customer Infrastructure serves as the primary interface between Local IT teams and Central IT Infrastructure, ensuring alignment, transparency, and the smooth execution of infrastructure‑related initiatives across all ContiTech locations. The role focuses heavily on coordinating and participating in infrastructure projects, driving local readiness, enabling technical execution, and ensuring adherence to global standards. In addition, the position provides expert support in Active Directory, server operations, and infrastructure management tools, with a foundational understanding of network technologies to support cross‑domain troubleshooting.

Additionally, the IT Engineer Customer Infrastructure is responsible for regular reporting activities, including preparation, consolidation, and communication of infrastructure metrics, migration status, compliance indicators, and operational performance, ensuring transparency toward both Local IT and central stakeholders.

2. Key Responsibilities




- Act as a key member of a integral infrastructure team, collaborating across regions, time zones, and organizational units.
- Serve as the primary interface between Local IT teams and Central IT Infrastructure, ensuring alignment, clarity, and efficient information flow.
- Translate central infrastructure strategies, requirements, and technical standards into actionable steps for Local IT.
- Represent Local IT needs, constraints, and risks to central teams, ensuring they are considered in global planning and execution.
- Collect local constraints, risks, and dependencies and communicate them clearly to central teams.
- Support lifecycle management of servers and infrastructure services (updates, patching, decommissioning, compliance).

Project Coordination & Participation
- Coordinate and actively participate in infrastructure‑related projects, including migrations, tenant separation, server lifecycle activities, and platform transition

📌 IT Engineer Customer Infrastructure (San Luis Potosí)
🏢 Continental
📍 San Luis Potosí