Lead Management & Governance:
- Mexico City, Mexico
- Marketing
- 328063

About the Role:
Grade Level (for internal use):
10
The Team:
The Marketing Operations Coordinator will support a strategic CRM transformation initiative, working alongside our external consultant and internal teams to assist in the delivery of Marketo - Salesforce integration solutions that enable seamless lead-to-sales handoff and standardized processes. This role also includes ongoing marketing operations support to ensure systems, processes, and tools function effectively across the organization. The position requires organizational discipline, and a commitment to enhancing sales effectiveness through reliable systems, process and data.

Key Responsibilities and Impact:
CRM Transformation Initiative:
- Support the collection and organization of business requirements for lead lifecycle, routing, scoring, and Sales SLAs.
- Assist with workstream planning, maintain project schedules, and help document requirements and processes.
- Work with CRM teams, Marketo administrators, Sales Operations,



and consultants to track progress and identify blockers.
- Help create and organize process maps, SOPs, and governance documentation.
- Assist with test case development, UAT coordination, and tracking of issues and resolutions.
- Help coordinate training materials, track adoption metrics, and support post-launch enablement activities.

Ongoing Marketing Operations:
- Support day-to-day marketing technology operations (Marketo, Salesforce, and related platforms).
- Assist with campaign setup, lead management, and data quality initiatives.
- Help maintain documentation and process standards for marketing systems.
- Support reporting and analytics activities to track marketing performance.
- Coordinate with cross-functional teams on marketing operations requests and issues.

What We’re Looking For:
Basic Required Qualifications:
- 4-6 years of experience in marketing operations, project coordination, or rel

📌 Lead Management (Ciudad de México)
🏢 S&P Global
📍 Ciudad de México