If you’re looking for a career where you can make a real impression, join our General Service Center (GSC)
- HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Employee Vetting Lead
Employee Vetting develops and advances standards and procedures to identify and mitigate fraud and related insider risks, and operates the Bank’s vetting services. This role supports delivery of all vetting responsibilities across Mexico, under the direction of the Regional Head of Employee Vetting, ensuring adherence to Group Fraud/Vetting policy (unless local legal or regulatory requirements require an alternative approach).
Key responsibilities:
- Support delivery of vetting checks for new hires and re-vetting of higher-risk individuals, reducing insider risk.
- Provide clear direction to offshore vetting teams to ensure consistent, timely and high-quality outcomes.
- Investigate cases with adverse findings, assess residual risk with key stakeholders, and support/confirm vetting decisions and escalations.
- Monitor operational performance (volumes, allocation, backlog, KPIs/SLAs), drive prioritisation of urgent/high-risk cases, and support remediation of issues.
- Build trusted partnerships with HR, Legal, Compliance and GB/GF stakeholders to deliver an effective, proactive vetting service.
- Support supplier relationship management: work closely with vendors to ensure requirements are met, local changes are implemented, invoices are controlled, and continual service improvements are delivered.
- Challenge and improve vetting controls, processes and content (in partnership with Group Vetting where required) to strengthen effectiveness and customer experience.
- Support governance and communications/training initiatives locally, and contribute to cross-training and resilience within the regional team.
- Support audit readiness and issue management, including timely closure of internal/external audit actions and