Company Description

Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical

Company Description

Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.

Job Description

Job Function

The job of the Stäubli FCS Sales Administrator is to interact with internal and external customers.

Reports to

FCS Sales Administration Manager – Americas

Responsibilities and Objectives
- Work directly with the customers and the sales engineers to generate quotation for services and parts.
- Customers portal management
- Receiving and processing customer orders, ensuring accuracy and timeliness
- Inventory management, checking stock levels prior to order entry to ensure available inventory is prioritized,



optimizing stock usage.
- Interact with customer to provide or gather administrative information to set up customer in ERP or set up Stäubli as a vendor
- Process and send invoice to customers for services and parts
- Communicate frequently with customer to ensure that all expectations are met, proactively resolving any issues or delays, updating customers as needed
- Daily reporting and order monitoring to ensure all orders are delivered according to the scheduled timeline
- Contribute to team effort by accomplishing related results as needed
- Work with internal departments to meet customer’s needs.
- Assist accounting with past due invoices/accounts resolution
- Creation of non-conformance reports
- Participate in training sessions and update order entry processes as needed.

Qualifications
- Associate degree in Business Administration or equivalent work experience required (Customer Service/Inside Sales ba

📌 Sales Administrator (Santiago de Querétaro)
🏢 STÄUBLI
📍 Santiago de Querétaro