We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Mexico City
- Mexico (On-site)
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate

Job Title: Network Hands & Feet Support Technician

Job Summary
The Network Hands & Feet Support Technician provides on-site, physical support for network and data center infrastructure. This role acts as “remote hands” for network, server, and IT operations teams by performing installations, troubleshooting, maintenance, and basic diagnostics under remote guidance.

Key Responsibilities

Perform physical installation, relocation, and removal of network and server equipment (routers, switches, firewalls, servers).

Rack, stack, cable, and label network and server hardware.

Connect and disconnect network, power, and fiber cables as instructed.





Assist remote engineers with troubleshooting by checking link lights, reseating cables, rebooting devices, and verifying connections.

Replace failed hardware components (NICs, power supplies, cables, disks) following standard procedures.

Conduct visual inspections and report hardware issues or alarms.

Perform basic network testing (ping tests, cable continuity checks).

Maintain accurate documentation of work performed, including photos when required.

Escort vendors and ensure compliance with data center security policies.

Follow change management, safety, and escalation procedures.

Provide after-hours or on-call support as required.

Required Skills & Qualifications

Basic understanding of networking concepts (LAN/WAN, TCP/IP, switches, routers).

Hands-on experience with data center or network equipment.

Ability to read network diagrams and follow detailed instructions.

Familiarity with structured cabling stand

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