Project description:
Responsibilities:
Advanced Incident Resolution

Handle escalated incidents from L1 requiring in-depth investigation.

Analyze ADMS functional failures, performance issues, and data inconsistencies.

Restore system functionality and implement corrective and preventive actions.

GE Vernova ADMS Functional Expertise

Support core ADMS modules, including:
SCADA (real-time monitoring & control)

Outage Management System (OMS)

Distribution Management System (DMS)

Network modeling and topology processing

FLISR (Fault Location, Isolation & Service Restoration)

Analyze ADMS logs, traces, alarms, and historical data.

Support configuration, tuning, and validation of ADMS functions.

Integration & Technical Support

Diagnose issues related to integrations with:
GIS

AMI / smart meters

RTUs, IEDs, and field devices

External enterprise systems (EMS, market systems, CIM interfaces)

Support databases (e.g., Oracle, PostgreSQL), middleware, and messaging components.

Collaborate with infrastructure teams on OS, network, and virtualization-related issues.

Change,



Problem & Release Support

Lead problem management activities and post-incident reviews.

Support ADMS patches, upgrades, and hotfix deployments.

Validate fixes in test or pre-production environments.

Review and support changes to production environments.

Customer & Team Collaboration

Act as technical authority during major incidents and grid events.

Communicate directly with utility customers on technical findings and resolutions.

Mentor L1 engineers and contribute to internal training.

Support continuous improvement of support processes and documentation.

Skills:
Must have

Strong hands-on experience with GE Vernova ADMS (GE GEV) or equivalent ADMS platforms.

Advanced knowledge of:
Power distribution operations

SCADA/OMS/DMS concepts

Databases, scripting, and system diagnostics

Experience with enterprise-scale, mission-critical systems.

Ability to work during critical incidents an

📌 Supportl3 Analyst (Guadalajara)
🏢 Luxoft
📍 Guadalajara