Ensure that weekly signature owner events are filled and meet budgeted and VPG.
Expected Contributions
- Keep track of personal progress and goals. Expand knowledge of business, self-motivation by reading and studying books related to your craft.
- Maintain scheduling flexibility.
- Work with management to train, develop and/or identify challenge areas relating to personal area of performance.
- Must be able to walk great distances while attending the events.
- Must be able to visually see if things are running according to SOPs and make decisions to keep guest happy.
- Create positive team attitude as it applies to productivity and professionalism.
- Impact guests in a positive manner to ensure experience exceeds their expectations.
- Verbal communication is necessary for negotiating plans for projects.
- 6+ hours of deskwork, including telephone and computer activities.
- Movement between several locations (Hotel, Villas, office) is required to deliver materials.
- It is anticipated that this position will require a comprehensive work effort while generally working a regular scheduled Monday - Friday schedule. Occasionally six or seven days’ work schedule will be required.
- High School Diploma required.
- Minimum of one (2) year of experience in customer service, sales, or marketing.
- Bilingual, ability to speak English and Spanish, fluently.
- Organized, motivated and goal-oriented individual with excellent written and verbal communication skills.
- Attention to detail and ability to multi-task is a requirement.
- Demonstrate an ability to deliver high level of customer service in all situations.
- Demonstrate the ability to build and develop strong work and guest relationships.
- Must have excellent written and verbal communication skills, prepares and reviews written documents accurately and completely, and answers telephones using clear and professional language.
- Develops and maintains positive working relationships with others, supports team