Worldwide Express seeks a Senior Service Specialist in Monterrey to join the Operations Account Teams. You will provide level two customer support, drive continuous improvement, and ensure consistent service for customers and account teams, coordinating with carrier partners to run day-to-day transactions.
You will leverage Salesforce and Microsoft tools to resolve escalated issues, improve processes, and maintain strong relationships with customers and internal teams in a fast-paced office
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📌 Service Specialist II: Escalated Support & Salesforce (Ejido de la Finca)
🏢 Worldwide Express
📍 Ejido de la Finca
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