Location: Hybrid in Mexico City, Miguel Hidalgo

Fulltime Permanent Position with HCLTech
Experience

5+ years of experiences as Production Support Engineer / Site Reliability Engineer

Exp with Payment Platforms is a plus

The skillset is purely for Prod support (ITSM process experience), with SRE mindset (problem solving skills).

Good Communication skills – as there is need to resolve the issues by collaborating across different teams.

Applications are related to Authorization and Clearing ; domain knowledge would be a plus but not mandatory.

Need basic Shell scripting knowledge

Need DB skills (Joins and queries to analyse data)

Need Splunk and Dynatrace knowledge - querying and graph creation for analysis and problem solving

Tech stack in app landscape: Jenkins, AWS , Pivotal Cloud Foundry (PCF), Postgres , Oracle, Casandra, Kafka , Amazon Cloudwatch

Soft Skills:

Strong problem-solving and team collaboration

We offer:

Benefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)

Convenient office locations

Great work environment

Adaptable dress code

#J-18808-Ljbffr

📌 Production Support Engineer (Ciudad de México)
🏢 HCLTech
📍 Ciudad de México