Req ID: 388821
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.
We are currently seeking a DevOps Engineer to join our team in Mexico, México (MX-MEX), Mexico (MX).
As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS, cloud, and on-premise environments.
You will play a key role in CI/CD implementation, infrastructure automation, environment management, and production reliability, working closely with development, QA, and client-facing teams.
Key Responsibilities CI/CD & Release Engineering
Design, implement, and maintain CI/CD pipelines to support continuous integration, testing, and deployment across multiple environments
Ensure pipeline stability, performance, and reliability, minimizing build failures and delays
Implement automated build, packaging, and deployment processes
Enforce version control best practices (branching strategies, tagging, artifact management)
Support release cycles, including validation, smoke testing, and rollback strategies
Automation
Plan & Code Templates stored in Git repositories alongside application code, allowing template updates to be version-controlled, code-reviewed, and tracked
Automate environment provisioning, configuration, and upgrades
Build reusable automation components to improve scalability and consistency
Reduce manual operations through process automation and scripting
Environment & Platform Management
Deploy and manage MX environments across development, testing, and production stages
Handle environment lifecycle:
Provisioning
Configuration
Upgrades & patching
Decommissioning
Ensure environments are standardized, reproducible, and compliant
Support multi-client and multi-environment setups in SaaS or hybrid models
Monitoring, Observability & Reliability (SRE mindset)
Implement and maintain:
Monitoring
Logging
Alerting
Ensure end-to-end observability of platforms and pipelines
Perform root cause analysis (RCA) on incidents
Contribute to improving system reliability, SLAs, and operational KPIs
Data & Environment Operations
Manage environment data lifecycle:
Data provisioning
Data masking for non-prod environments
Data sampling and reduction
Support database operations:




Migration
Sanitization
Reconciliation
Ensure compliance with security and data governance requirements
Incident & Support Management
Act as a technical escalation point for environment and platform incidents
Troubleshoot complex issues across infrastructure, pipelines, and environments
Coordinate with support and product teams for resolution
Ensure proper documentation and knowledge sharing
Collaboration & Delivery Enablement
Collaborate with:
Development teams (integration into CI/CD pipelines)
QA teams (test automation and environment consistency)
Product teams (release readiness and constraints)
Client teams (technical coordination and delivery)
Contribute to smooth delivery across project lifecycle
Continuous Improvement & Best Practices
Promote DevOps principles:
Automation-first
Continuous integration & delivery
Shift-left testing
Identify inefficiencies and propose improvements
Contribute to:
Internal tooling
Documentation
Standardization efforts
Share knowledge and support onboarding of new team members
Required Skills & Experience Technical Skills CI/CD tools: Jenkins, GitLab CI, Azure DevOps
Version control systems: Git (advanced usage)
Proficiency in template engines, specifically FreeMarker (FTL)
Scripting: Shell, Python, Groovy
Operating systems: Linux/Unix
Cloud platforms: AWS (preferred), Azure/GCP is a plus
Databases: RDBMS (Oracle, PostgreSQL, or similar)
DevOps & Platform Expertise Experience building and operating CI/CD pipelines in complex environments
Knowledge of monitoring and observability tools
Exposure to SaaS / distributed architectures
Soft Skills Strong analytical and troubleshooting skills
Ability to work under pressure in production environments
Clear communication with both technical and non-technical stakeholders
Team-oriented with strong collaboration mindset
Proactive and continuous improvement mindset
Experience 1-2 years of experience in DevOps, CI/CD
Hands-on experience in production or client-facing environments preferred




About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a General Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.;
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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📌 DevOps Engineer (Toluca de Lerdo)
🏢 Ntt Data North America
📍 Toluca de Lerdo