POSITION SUMMARY
The MDM (Master Data Management) Operational Lead is responsible for managing and directing the day‑to‑‑day activities of the MDM Operational Analysts and MDM Materials Management Analysts across a regional portfolio of four manufacturing plants. This role ensures consistency in execution, adherence to Service Level Agreements (SLAs), and alignment of revision changeover processes across all assigned sites. The Lead drives cross‑functional coordination between Operations, Planning, Purchasing, Manufacturing Engineering, and the MDM CCO (Commercialization Change Order) Team to minimize operational disruptions and optimize inventory utilisation during revision transitions. He/she is accountable for team performance, process standardization, escalation management, and continuous improvement across the regional CCO operations footprint.

Job Description
POSITION SUMMARY
The MDM (Master Data Management) Operational Lead is responsible for managing and directing the day‑to‑‑day activities of the MDM Operational Analysts and MDM Materials Management Analysts across a regional portfolio of four manufacturing plants. This role ensures consistency in execution, adherence to Service Level Agreements (SLAs), and alignment of revision changeover processes across all assigned sites. The Lead drives cross‑functional coordination between Operations, Planning, Purchasing, Manufacturing Engineering, and the MDM CCO (Commercialization Change Order) Team to minimize operational disruptions and optimize inventory utilisation during revision transitions. He/she is accountable for team performance, process standardization, escalation management, and continuous improvement across the regional CCO operations footprint.

Responsibilities

Directly manage and develop a team of 8 analysts across multiple manufacturing plants

Ensure all revision changeover processes are executed consistently and within defined SLAs across all assigned plants

Standardize workflows, templates, and reporting across the regional team to drive operational excellence





Monitor and manage workload distribution across analysts to ensure balanced coverage and timely execution

Serve as the escalation point for complex or high‑risk revision changeover issues that cannot be resolved at the analyst level

Coordinate cross‑plant dependencies and communicate regional impacts to senior leadership and cross‑functional stakeholders

Analyst trends in changeover disruptions, scrap, rework, and inventory costs to drive data‑informed decision‑making

Support the development and refinement of standard operating procedures (SOPs) for CCO operations

Provide regular status updates and executive summaries to MDM Operations leadership on regional performance and risks

Gather, scrub, manipulate data to generate average to complex reports and analysis related to Part and Supplier requirement

Ensure predefined process is followed to ensure accuracy of information

Oversee task tracking sheet for CCO revision updates, ensuring updates provided timely by all cross‑functional teams

Maintain knowledge of products and parts

Minimum Qualifications

Intermediate MS Excel knowledge

Intermediate MS PowerPoint knowledge

Strong written and communication skills

Experience in using ERP systems

Intermediate knowledge and experience on Bill of Materials Management and Item Creation in ERP

Knowledge and experience in using Power BI

Demonstrated ability to manage remote/distributed teams across multiple sites

5-7 years of experience in operations, supply chain, or manufacturing environment

EDUCATION AND CERTIFICATIONS

Bachelor’s Degree in Related Field (Business, Engineering, etc.) or Equivalent Work Experience

Bilingual

PHYSICAL & ENVIRONMENTAL DEMANDS

No Special Physical Requirements

Time Travel Required

Up to 20%

OUR CORE PRINCIPALS
Safety. Integrity.



Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer‑First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission‑critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and general reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

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📌 MDM Operational Lead -Plant A (Santa Catarina)
🏢 Vertiv
📍 Santa Catarina