The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding General Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Manage and grow a portfolio of small accounts acting as the main commercial contact and ensuring retention, responsiveness, and revenue growth.

Duties And Responsibilities

Own and manage a portfolio of small accounts

Be main point of contact for all commercial topics (pricing, orders, issues, follow-ups)

Drive retention and identify upsell opportunities

Respond to inbound RFQs and new small account leads

Manage pricing within defined guidelines

Follow up on quotes to convert into orders

Coordinate internally with operations, CS and finance

Resolve customer issues and support after-sales when needed

Keep CRM updated (pipeline, opportunities, pricing)

Reactivate inactive or declining accounts

Support field sales by taking full ownership of transactional business

Success Metrics

Revenue retention and growth

Quote conversion rate

Response time to customers

Pipeline visibility / CRM discipline

Experience And Skills Required

Bachelor’s degree or equivalent experience

2-4 years in inside sales or account management





Experience managing multiple small value accounts

Strong communication

High organization and follow-up discipline

Commercial mindset (pricing, upsell)

Ability to manage high volume of accounts

Proactive and responsive Profile

Hands-on

Customer focused

Fast response / sense of urgency

Strong ownership mindset Structure

Pay & Benefits
Sotera Health offers a competitive benefits package that includes:

Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts

401(k) program with Company match that immediately vests

Paid holidays, vacation and sick time

Free financial planning assistance

Paid parental leave

Education assistance

Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance

Employee Assistance Program (EAP)

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply.

VEVRAA Federal Contractor

Sotera Health goes to market through its three best-in-class businesses - Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.

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📌 Inside Sales Rep (Torreón)
🏢 Sotera Health
📍 Torreón