OneImaging is building out its internal IT helpdesk to support a growing organization of ~300 employees. We are seeking a Tier 2 IT Support Operations Specialist to serve as the escalation point for complex issues, owning root-cause troubleshooting, identity administration, and scalable support practices.
You will mentor the Tier 1 Specialist, handle escalations, and contribute to knowledge base and processes as a small team of three. Reports to the Director of IT Operations.
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📌 Tier 2 IT Support Ops Engineer - Escalations & Automation (Heroica Puebla de Zaragoza)
🏢 OneImaging
📍 Heroica Puebla de Zaragoza
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