Manage and support IT infrastructure including servers, storage, backup solutions, datacenter facilities, and environmental systems

Administer and optimize voice and data network services

Install, configure, and maintain switches, WLAN devices, DNS, and DHCP services

Provide second-level support for end-user computing environments

Provide first-level support for manufacturing MES/SCADA systems

Lead and participate in local and integral IT infrastructure projects, vendor implementations, and technology upgrades

Act as the key interface between plant operations, business stakeholders, and IT management

Support procurement activities through planning and administration of IT-related bidding processes

Monitor infrastructure performance and ensure compliance with IT KPIs and service standards

Requirements

Bachelor’s degree in Computer Science, Business Informatics, Electrical Engineering, or a related field

3-5 years of professional experience in IT infrastructure, datacenter operations, server administration, and networking

Strong expertise in Windows Server and Windows Client operating systems

Proven knowledge of network installation, configuration, maintenance, and troubleshooting

Solid experience with VMware administration and virtualization technologies

Strong analytical, diagnostic,



and problem-solving skills with a structured and detail-oriented approach

Excellent communication and collaboration skills with the ability to explain technical concepts to cross-functional teams and management

Fluent English language skills, both written and spoken

Core Competencies
Demonstrates expertise in managing IT infrastructure, including servers, storage, and network services, while ensuring compliance with IT KPIs. Proficient in providing support for end-user computing and manufacturing systems, with strong communication skills to liaise between technical and non-technical stakeholders.

Highest-signal resume keywords

IT Infrastructure Management

Windows Server Administration

VMware Administration

Network Installation and Troubleshooting

Analytical and Problem-Solving Skills

Hard Skills

Server Administration

Network Configuration

Virtualization Technologies

Data Center Operations

Backup Solutions

DNS Services

DHCP Services

WLAN Device Maintenance

MES/SCADA Systems Support

IT Compliance Monitoring

Soft Skills

Excellent Communication

Collaboration Skills

Detail-Oriented Approach

Industry Keywords

IT KPIs

Procurement Activities

Vendor Implementations

Technology Upgrades

Cross-Functional Teams

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📌 IT Analyst II – Delivery and Support (Centro)
🏢 Jobtailor
📍 Centro