About Reboot Monkey
Reboot Monkey is a global leader in data center services, operating in 166 countries and over 2,300 cities worldwide . Our mission: "3 engineers within 1 hour of every data center globally."
The Role
We're looking for a skilled Data Center Technician in Celaya, Mexico to provide on-site technical support at local data center facilities.
Key Responsibilities
Remote Hands & Smart Hands support (cabling, power cycling, hardware swaps)
Server rack installation and decommissioning
Cross-connect and patch panel management
Hardware troubleshooting and diagnostics
Visual inspections and inventory audits
Escort and access coordination for client visits
Emergency response and on-call availability
Requirements
Hands-on experience with data center infrastructure
Knowledge of server hardware, networking, and cabling standards
Reliable transportation and proximity to local data centers
Strong communication skills in English
Ability to lift 25kg+ equipment
Flexible availability including weekends/holidays for urgent requests