Mroads in Mexico City is seeking an Application Support Engineer for a direct client engagement. This hybrid role focuses on providing multi-level production support, monitoring health, and diagnosing API and integration issues to keep services available.
You will troubleshoot REST APIs, analyze logs, create runbooks, and communicate incidents clearly to technical and non-technical stakeholders. On-call rotations may be required, and experience with AWS and cloud tools is a plus.
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📌 Hybrid Application Support Engineer — APIs, Logs & Cloud (Ciudad de México)
🏢 mroads
📍 Ciudad de México
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