Capgemini is seeking an experienced Director Engagement Executive – Order Management to lead end‑to‑end O2C service delivery across the order management process in Mexico. You will oversee a team, drive performance, and ensure compliance while delivering value through process standardization and continuous improvement.
The role requires leadership across Customer Service, Order Management, and Supply Chain operations, with a focus on governance, KPIs, and stakeholder management to achieve
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📌 Head of Order Management & Service Transformation (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes
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