We’re growing rapidly and expanding our delivery team in Latin America
Join our dynamic Customer Success team as a Business Analyst , where you'll play a key role in delivering innovative enterprise loyalty solutions for leading global brands.
About Loyalty Juggernaut (LJI)
Loyalty Juggernaut (LJI) is a leading B2B SaaS company redefining how enterprises drive customer engagement and loyalty. Our flagship platform, GRAVTY®, enables global brands to transform loyalty programs into measurable, revenue-generating growth engines. Built as an AI-first, next-generation solution, GRAVTY® empowers organizations to deliver highly personalized, real-time experiences at scale—helping them increase customer lifetime value and deepen brand relationships. Headquartered in Palo Alto, California, LJI partners with leading enterprises across 16 major industries including airlines, retail, hospitality, financial services and telecommunications powering some of the most innovative loyalty ecosystems worldwide.
Our Global Impact:
- 400+ Million members connected through our platform.
- 100+ Global Brands trust us to drive loyalty and brand devotion.
- 3-Time Winner of “Best Technology Innovation in Loyalty”.
- Global recognitions for Excellence in Loyalty Management under numerous categories.
- Recognized as a ‘Strong Performer’ in The Forrester Wave™ Loyalty Platforms, Q4 2025.
Explore more about us at www.lji.io
The Opportunity:
An exciting opportunity for enterprising individuals with a genuine passion for customer engagement and loyalty solutions. If you are driven by solving complex business challenges and are eager to build a career delivering impactful, innovative solutions, this role could be a great fit.
This is a full time role for a Business Analyst based in Mexico City, Mexico. As a Business Analyst within the Delivery team, you will partner with leading general brands to design and deliver differentiated loyalty and engagement solutions. You will play a key role in
📌 Business Analyst (Ciudad de México)
🏢 Loyalty Juggernaut
📍 Ciudad de México
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