*This is a Remote Position.*
Position Summary
Whip is seeking an experienced IT Specialist to provide technology support services on an independent contractor basis. The Contractor is responsible for maintaining the reliability, security, and usability of the Company’s technology environment across its office and operating locations, including user account and device administration, network and infrastructure support, business application troubleshooting, security and access management, and vendor coordination.

This is a hands-on engagement suited to a self-directed technologist who can operate independently, resolve issues without close supervision, and document their work so systems remain maintainable. The Contractor sets their own methods and schedule, subject to agreed availability windows, deliverables, and response expectations. This engagement does not create an employment relationship.

Essential Duties and Responsibilities
(include, but are not limited to the following):




- Serve as the primary technical point of contact for day-to-day IT support requests across Whip and affiliated locations, responding within agreed service windows.
- Administer Google Workspace, including user provisioning and deprovisioning, group and shared drive permissions, email routing, and license management.
- Administer Slack and other collaboration platforms, including channel structure, workspace settings, app integrations, and user access.
- Coordinate IT onboarding and offboarding with HR/People Operations so that accounts, equipment, and access are issued on start date and fully revoked on separation date.
- Procure, configure, image, deploy, and track company hardware including laptops, desktops, mobile devices, tablets, printers, and peripherals.
- Maintain an accurate asset inventory covering all company-owned technology, assigned users, serial numbers, warranty status, and physical location.
- Support network infrastructure at office and shop locations, including router

📌 IT Specialist (Ciudad de México)
🏢 Whip
📍 Ciudad de México