Description:

Role summary

Coordinate and execute the release lifecycle across apps and infrastructure: prep change tickets, manage the release calendar, align stakeholders, track KPIs, and support go-live and post-release follow-ups in a regulated environment. You’ll blend process rigor with hands-on coordination, reporting, and crisp communication.

Key responsibilities:
- Plan & coordinate releases: Maintain the release calendar, collect deployment/runbook details, identify dependencies, and align with change windows and gates in partnership with all stakeholders.
- Cross-functional orchestration: Facilitate across infra, app/dev, QA, SRE, and business teams; assess business impact and escalate when needed.
- Release readiness: Verify environment/pre-reqs, data refreshes, and validations with delivery teams ahead of cutover.
- Communications & release notes: Translate technical details into clear stakeholder updates before, during, and after releases.
- KPIs & reporting: Track and publish release/change metrics (e.g., success rate, % incidents caused by change, etc),



analyze trends, and flag risks.
- Change quality & controls: Ensure changes are executed safely, validated, and fully understood; align to ITSM practices and Regulatory requirements.
- Go-live support: Coordinate checkpoints/approvals, monitor progress, manage comms/bridges, and document outcomes.
- Post-release: Capture incidents/lessons learned and drive follow-ups into the next cycle.
- Works cross functionally: to define and develop metrics, data collection, modeling, and reporting prototypes to establish trends and patterns on infrastructure events within datacenter.
- Works to remove roadblocks that prevent operations from working most effectively.
- Monitors, analyzes and recommends solutions to performance problems with enterprise business applications.

Location:

Fully remote position in Mexico

Duration:
- Contract confirmed until April 2027, possibility of extensions to follow

Must-Have

📌 Release Management Specialist (México)
🏢 IFIT Solutions
📍 México