Close Inclusive Collection Job Postings Notification
"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."
Peggy Focheux Duval: Director of Learning & Development, France
Assistant General Manager (Food and Beverage)Bars/Restaurants/Outlets
Entry Level Manager
Full-time
Local
SummaryAssists in the Management of the hotel operation to ensure efficient and profitable operation of F&B; Area. Ensures guest satisfaction of all outlets by maintaining and managing the highest standards of products and services while maximizing profitability through cost and labor control.
ESSENTIAL JOB FUNCTIONS
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with Hyatt core values.
- Assist the GM in preparation of forecasts and reports and assist in the development,
implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
- Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
- Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
- Oversee and ensure internal audit standards are met.
- Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
- Monitor and maintain the F&B; systems and equipment to ensure optimum performance.
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
- Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling.
- Oversee service quality, operational e