OneImaging is expanding its internal IT helpdesk to support a growing team of about 300 employees. The Tier 2 IT Support Operations Specialist will handle escalations, perform root-cause analysis, and oversee identity management and device lifecycle.
You will mentor Tier 1, help standardize troubleshooting, and contribute to knowledge base growth. The role reports to the Director of IT Operations, with responsibilities spanning complex issue resolution and cross-team coordination to improve
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📌 Tier 2 IT Support (Ciudad de México)
🏢 OneImaging
📍 Ciudad de México
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