Position Title: TikTok Shop Affiliate Specialist Department: Marketing & Creator Operations
Reports To: Director of Content and Community
Location: Remote — US & LATAM
Job Type: Full-Time
Company Overview
Our client a fast-growing US-Based pet brand selling innovative tools that have quickly become essentials in millions of homes.
Their products reach customers through their direct-to-consumer store and major retailers. Creator-led commerce—especially on TikTok Shop—is one of their fastest-growing acquisition channels.
Position Summary
We are seeking an organized, proactive, and creator-obsessed TikTok Shop Affiliate Specialist to support the daily operations and scaling of our creator program.
In this hands-on role, your primary mission is to ensure our affiliate pipeline never stalls. You will drive daily outreach, manage creator sample fulfillment, coordinate automated communications, moderate our creator community, and analyze short-form content patterns that generate revenue. Working directly with our Director of Content and Community,
you will turn high-level campaign plans into consistent operational action that directly impacts month-over-month affiliate GMV.
Key Responsibilities
1. TikTok Shop & Affiliate Operations
- Support the day-to-day execution and operational health of the client's TikTok Shop affiliate program.
- Build, launch, and optimize creator outreach campaigns and automated follow-up sequences using Cruva .
- Review incoming sample requests, evaluating creators based on audience fit, content quality, and sales potential.
- Coordinate time-sensitive sample fulfillment workflows directly with our warehouse logistics team.
- Monitor TikTok Shop account health, handle documentation, manage support tickets, and resolve operational roadblocks quickly.
- Track program risks, performance gaps, and activation metrics, reporting insights directly to the Affiliate Marketing Manager.
2. Campaign Execution & Content Analysis
- Help execute affiliate c