Java Support Engineer

- 3+ years of equivalent work experience in IT
- Java
- Spring boot

Preferred/Desired Skills

SNOW, Monitoring and Support skills, Experience working in general teams, Incident and Escalation management

Independently installs, customizes, and integrates commercial software packages.
- Facilitates root cause analysis of system issues.
- Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
- Learns to create system documentation/play books and attends requirements, design, development, and code reviews.
- Identifies ideas to improve system performance and impact availability.
- Resolves complex technical design issues.
- Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design, and code reviews.
- May serve as the subject matter expert on development techniques.
- Partners with experienced team members to develop accurate work estimates on work packages.
- May assist experienced team members with the delegation of work packages.
- Monitoring Alerts and solving issues
- Attend major incidents when required
- Work on vulnerabilities

📌 Java Support Engineer (Guadalajara)
🏢 Yochana
📍 Guadalajara