ELVTR is seeking an experienced Sales Retention Manager for a fully remote role. You will own the retention strategy, protect customer experience, and drive revenue recovery. Collaborate with Sales, Billing, Finance, and Customer Success to reduce refunds, improve loyalty, and optimize processes.
The role requires strong negotiation, data-driven decision making, and leadership to coach the retention team. Excellent English communication and experience serving the US market are highly valued.
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📌 Remote Customer Retention Lead: Revenue Recovery & Growth (Ciudad de México)
🏢 ELVTR
📍 Ciudad de México
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