The Panel Recruitment Coordinator II is a Hybrid position responsible for consistently achieving phone recruitment, resolution, and installation targets. You'll utilize proven recruitment techniques to engage pre-determined households and persuade them to participate in Nielsen ratings across our various panels. This role requires a unique combination of skills and style, along with in-depth knowledge of Nielsen's operations.

Job Responsibilities

- Recruit households for Nielsen ratings panels via phone
- Conduct interviews, gather data, and schedule installations
- Meet performance targets and quality standards
- Resolve objections and build rapport with households
- Maintain a home office with high-speed internet (80mbps download, 10mbps upload)
- Work versátil hours, including evenings and weekends

High school diploma or equivalent work experience.

Fluency in both English and Spanish (written and verbal) is essential.

1+ year of experience with negotiation and customer service skills

Must have strong computer skills and working knowledge of IOS, MS Windows and Google applications.

What you can expect:





- Base Salary: 17,400 MXN (FIXED)
- Workplace Computer Equipment
- 12 days of vacation after the first year
- Life Insurance
- Major Medical Expense Insurance
- 9% Food Stamps
- 13% Savings Fund
- 50% Vacation Bonus
- #LI-Hybrid

Nielsen is committed to maintaining a work environment free from any form of discrimination and harassment. Nielsen prohibits conduct that has the purpose or effect of interfering with terms or conditions of employment, or that creates an intimidating, hostile, or offensive work environment based on: race, skin color/national or ethnic origin/ancestry, religion/creed, physical or mental disability/medical condition/genetic information, pregnancy, marital status, sex/gender, gender identity/gender expression/sexual orientation, age, or any other characteristic protected by applicable law.

At Nielsen, we promote equal opportunities for all individuals and value a diverse and inclusive workplace.

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📌 Panel Recruitment Coordinator II (Centro)
🏢 TheNielsenCompany
📍 Centro