Ready to boost your IT career? Join a dynamic team where your SQL, PowerShell, and problem-solving skills will make a real impact every day.

Required knowledge:

- Intermediate / Senior level: Batch and PowerShell Scripting

Activities:

- To grant proper execution of business tools on scope, by proactive monitoring and preventive actions, special focus on Payroll solution
- Analyze and Provide expedite workaround to the critical issues stopping the business process, execute Root Cause Analylsis (RCA) for every issue
- Present the analytics for every month, including the RCA and recurrent issues
- Work closely with the Delivery team to inform on the analysis executed and the fixes needed (analysis, test)
- Incidents resolution as per SLAs
- Provide support to any project team when requested
- Keep Knowledge Database updated
- Massive data handling, automatic data flow monitoring

Profile:

- Bachelor’s degree in IT or related
- more than 2 years of experience in any support IT area
- Capable to speak and write fluently in English and Spanish

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📌 Application Support Consultant (Santiago de Querétaro)
🏢 Solser - Information Technology
📍 Santiago de Querétaro