World Wide Technology is seeking a Domain Architect — Contact Center to lead enterprise design across Genesys and Cisco platforms, owning reference architectures for our largest customer engagements and translating complex business needs into practical technical solutions.
You will mentor engineers, collaborate with sales and pre-sales, design call flows, IVR, and AI layers, and represent WWT in executive conversations to drive successful outcomes and modernization of contact center ecosystems.
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📌 Domain Architect – Contact Center Solutions (Genesys/Cisco) (San Pedro Tlaquepaque)
🏢 World Wide Technology
📍 San Pedro Tlaquepaque
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