Flō Networks in Mexico City is seeking a NOC Tier 2 Engineer to provide world-class technical support, monitoring, and customer service from the Network Operation Center. The role involves assisting Tier 1 engineers, resolving complex cases, and maintaining network infrastructure.
You will work with tools like ServiceNow, Nagios, and SolarWinds, respond to events, manage outages, and train junior staff. Bilingual English and Spanish required, CCNP or equivalent preferred, and a degree in