Program Manager

We're looking to add a Program Manager located in Juarez Sur.

Reporting to the Director, Program Management, the Process Engineer's role involves:

What a typical day looks like

- Responsible for managing claims through CMT tool and recovering the charges not covered by the quote as NREs, ECO, and miscellaneous requirements. Escalate with GAM, if needed, to assure collection.
- Collection of excess and obsolete (E&O;) and variations to agreed price of purchase (PPV) with the information received from materials.
- Coordinate problem solving, and escalates challenges encountered on the program that that affects the P&L; for the organization to meet financial commitments, accountable for the financial performance of the account and address any gaps to assure quote alignment.
- Participate in continuous improvement projects to increase profitability. (Operations & Materials).
- Accountable for the correct functioning of the CFT.
- Coordinates with the CFT the generation of reporting and analytical information for decision-making with the client (materials, quality, testing, etc.).
- Monitors the actions generated by the opportunities or needs of the project to comply with the customer metrics and/or internal objectives.
- Coordinates and/or escalates the resolution of operational problems where any of its projects does not have sufficient resources to meet the commitments previously established.
- Coordinates with the CFT the data collection for quotes or requotes for existing customers, reviews with GAM and seeks approval from PM Director or GM.
- Coordinates with the CFT the collection of data for the preparation of presentations in General or for Quarterly Business Reviews with the customer.




- Coordinates the resolution of problems or extraordinary situations with shipments of product, this does not include day-to-day activities.

The experience we're looking to add to our team

- Advanced English.
- Bachelor's degree.
- Escalates the resolution of systemic problems or processes in the supply chain.
- Coordinates with the CFT and/or escalates to the functional areas, the troubleshooting of on time delivery of products (OTD).
- Coordinates with the CFT the forecast acceptance process and communicates the commitment of the operation and impact to the customer. (Material Shortages, Can Do, E&O;, capacity, plan shipments, etc.).
- Coordinate communication and relationship with the segment group on account strategy and commercial aspects.
- Coordinates with the CFT the introduction of new products through FPLC methodology and accountable to track project completion on time.

What you'll receive for the great work you provide

- Pantry vouchers
- Saving Fund
- Christmas bonus
- Holiday bonus
- Medical Insurance
- Life Insurance

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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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📌 Program Manager (Ciudad Juárez)
🏢 Flex
📍 Ciudad Juárez