Boldr is seeking a Senior Customer Advocate to join our remote team in Mexico. You will assist customers via email and chat, ensuring empathetic, accurate, and timely responses while coordinating with internal teams.
The role emphasizes delivering exceptional service for SaaS products and US ecommerce clients. You will use Gladly and Skio tools, follow brand voice, and handle orders, returns, and shipping updates with high attention to detail.
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📌 Senior Customer Advocate - SaaS & Ecommerce Support (Heroica Puebla de Zaragoza)
🏢 Boldr
📍 Heroica Puebla de Zaragoza
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