Pavago is hiring a Customer Success Manager (CSM) to manage a portfolio of SaaS and B2B accounts in a fully remote role. You’ll drive adoption, retention, and value realization for clients while partnering with internal teams to deliver an exceptional customer experience.
Daily you’ll onboard customers, conduct QBRs, monitor health dashboards, and pursue renewal opportunities. You’ll collaborate with Support, Product, and Sales to ensure smooth renewals and account growth.