Capgemini in Mexico City is seeking a Customer Care Agent to support a major US insurer. You’ll be the primary contact for agents, gathering information and coordinating next steps while maintaining accurate CRM records.
The role offers a flexible schedule (Mon–Fri) with remote or office-based options and a strong focus on process-driven workflows, training, and career development within a general group. Ideal candidates have 1–3 years in customer service, excellent English communication skills,