Job Description:
Product Owner (Migration)
Duration:
Long-term
Location:
México, 100% remote
Budget: $3,700 USD as contractor
Role Overview
We are seeking an experienced
Product Owner (PO)
to lead the migration from
Veeva CRM to Salesforce Life Sciences Cloud (LSC)
. This role will drive product strategy, backlog execution, and stakeholder alignment to deliver a seamless, compliant, and business-value-driven CRM transformation across Patient Services functions.
Key Responsibilities
Product Ownership & Strategy
· Define and own the
product vision, roadmap, and backlog
for the CRM migration program
· Translate business needs into
clear user stories, acceptance criteria, and prioritized backlog
· Align CRM capabilities with
commercial excellence, omnichannel engagement, and customer experience goals
Migration & Transformation Delivery
· Lead functional design and migration from
Veeva CRM to Salesforce Life Sciences Cloud
· Ensure
data migration integrity
, including HCP/HCO master data, interactions, and consent management
· Support
process harmonization and standardization
across regions and brands
Stakeholder Management
· Collaborate with
Sales, Marketing, Medical Affairs, Patient Services, Compliance, and IT
stakeholders
· Act as the
primary interface between business and delivery teams (Dev, QA, Data, Integration)
· Drive
decision-making forums, backlog grooming, sprint planning,



and demos
Agile Execution
· Own Agile ceremonies:
sprint planning, backlog refinement, reviews, retrospectives
· Ensure timely delivery of
high-quality increments aligned with business priorities
· Continuously optimize backlog based on
business value and feedback loops
Compliance & Regulatory Alignment
· Ensure CRM solution adheres to
pharma compliance requirements
(e.g., promotional guidelines, consent, transparency reporting)
· Collaborate with Legal/Compliance to embed
auditability and regulatory controls
Integration & Ecosystem Enablement
· Drive integration with key platforms such as:
Marketing automation (SFMC / Adobe)
Data platforms (MDM, CDP, Data Lake)
Patient Services / HUB systems
· Support
omnichannel engagement enablement and analytics integration
Required Qualifications
8–12+ years of experience in
Product Ownership / Business Analysis / CRM transformation
Strong experience in
Veeva CRM and Salesforce (preferably Life Sciences Cloud or Service Cloud)
Proven track record in
CRM migration or large-scale digital transformation
in
pharmaceuticals or life sciences
Deep understanding of:
HCP engagement models
Field force operations
Pharma compliance & regulatory requirements
Hands-on experience with
Agile/Scrum delivery models
Strong stakeholder management and executive communication skills

📌 Product Owner - Crm Migration | Pharma (México)
🏢 Greymatter Innovationz
📍 México