Job Description: Product Owner (Migration) Duration: Long-termLocation: México, 100% remoteBudget: $3,700 USD as contractorRole OverviewWe are seeking an experienced Product Owner (PO) to lead the migration from Veeva CRM to Salesforce Life Sciences Cloud (LSC).
This role will drive product strategy, backlog execution, and stakeholder alignment to deliver a seamless, compliant, and business-value-driven CRM transformation across Patient Services functions.Key ResponsibilitiesProduct Ownership & Strategy· Define and own the product vision, roadmap, and backlog for the CRM migration program· Translate business needs into clear user stories, acceptance criteria, and prioritized backlog· Align CRM capabilities with commercial excellence, omnichannel engagement, and customer experience goalsMigration & Transformation Delivery· Lead functional design and migration from Veeva CRM to Salesforce Life Sciences Cloud· Ensure data migration integrity, including HCP/HCO master data, interactions, and consent management· Support process harmonization and standardization across regions and brandsStakeholder Management· Collaborate with Sales, Marketing, Medical Affairs, Patient Services, Compliance, and IT stakeholders· Act as the primary interface between business and delivery teams (Dev, QA, Data, Integration)· Drive decision-making forums, backlog grooming, sprint planning,



and demosAgile Execution· Own Agile ceremonies: sprint planning, backlog refinement, reviews, retrospectives· Ensure timely delivery of high-quality increments aligned with business priorities· Continuously optimize backlog based on business value and feedback loopsCompliance & Regulatory Alignment· Ensure CRM solution adheres to pharma compliance requirements (e.G., promotional guidelines, consent, transparency reporting)· Collaborate with Legal/Compliance to embed auditability and regulatory controlsIntegration & Ecosystem Enablement· Drive integration with key platforms such as:Marketing automation (SFMC / Adobe)Data platforms (MDM, CDP, Data Lake)Patient Services / HUB systems· Support omnichannel engagement enablement and analytics integrationRequired Qualifications8–12+ years of experience in Product Ownership / Business Analysis / CRM transformationStrong experience in Veeva CRM and Salesforce (preferably Life Sciences Cloud or Service Cloud)Proven track record in CRM migration or large-scale digital transformation in pharmaceuticals or life sciencesDeep understanding of:HCP engagement modelsField force operationsPharma compliance & regulatory requirementsHands-on experience with Agile/Scrum delivery modelsStrong stakeholder management and executive communication skills

📌 Product Owner - Crm Migration | Pharma (Xico)
🏢 Greymatter Innovationz
📍 Xico