Job Title: Customer Service Agents - Español - Qro Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer service support and resolution of routine problems regarding client's product or services.Job Type: Full-Time Location: Insurgentes Sur, Mexico CityWHAT'S IN IT FOR YOU?
A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with Endless career opportunities and clear paths for career development A competitive salary Inclusive perks and benefits Opportunity for monthly performance incentives Great weekly, biweekly and monthly activities Great raffles and prizesWHAT YOU WANT MATTERS TO USThink about making a check list with all of the things that would make you feel good at work.
Does your check list have meeting a diverse group of like-minded new people on it?
How about being recognized and rewarded for doing great things?
Maybe you pictured a place where you could have all of these things while making a positive difference in people's day.
If so, Concentrix is a great place for you.
Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch.
Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience.
This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.WHAT WOULD YOU BRING TO OUR TEAM?
Your passion for doing good for other people will help you bond with your customers and your team.




You will actively listen and troubleshoot to provide a great customer experience.
Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.TO BECOME A PART OF OUR TEAM:Courteous with strong customer service orientationIntermediate - Advanced English levelHigh School diploma or equivalent required6 months minimum of experience in Call center customer service(Desired)Ability to work under constant changesMultitaskingStrong computer navigation skills and PC knowledgeAbility to communicate effectively, both in writing and verballyReliable with strong attention to detailSkilled in multitasking; including the ability to be flexible and adapt to change quicklyTolerance of repetitive work in a fast-paced, high-production work environmentAbility to work as a team member as well as independentlyDemonstrate patience in all customer contact situations; including maintaining apleasant and professional tone and mannerShift rotation capability as neededBased on location and / or program, additional experience / skills may be requiredConcentrix is an award-winning integral CX solutions company who creates amazing experiences for the world's best brands and their customers.
We're an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,



sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.Language Requirements:Time Type: Full time Mission: Hi, we're Concentrix.
We're a global technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Company Overview: We power the brands of the future.
Some call us a global technology and services leader.
But we're so much more.
Human-centered, tech-powered, intelligence fuelled.
Every day we're busy helping over **** of the world's best brands solve their toughest business challenges.
Whether it's...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We've got them covered.
But how?
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We're the strategic thinkers who design brand-defining experiences.
The technologists & engineers who build smarter solutions.
And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology, and digital operations.
You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.Location:MEX Santiago de Querétaro - Prol.
Bernardo Quintana Sur 302 Lt. 10 Fracc, piso 2, Centro Sur#J-*****-Ljbffr

📌 Customer Service Agents - Español - Qro (Santiago)
🏢 Convergys
📍 Santiago