The Partner Management manager is responsible for managing a team of colleagues to deepen card acceptance in Mexico through third party partnerships under the OptBlue and Aggregator models.
Responsibilities
- Effectively engaging with acquiring partners, with the aim of deepening relationships that generate strategies to deliver value for both American Express and partner.
- Ensuring a robust tactical & strategical implementation of payment method expansion among different partners, unlocking new growth opportunities (e.g., POS, contactless, e-commerce).
- Leading the analysis and completion to devise tactical strategies to manage the sponsored merchant engagement funnel, ensuring enablement, welcomed acceptance, activation and plan N (MSI) to maximize Cardmember POC and maximize business volume.
- The incumbent also leads the relationship with internal partners: Integral Acquiring Capabilities, Compliance, Operational Excellence, Marketing, PCG, Pricing, among others stakeholders.
- Build and strengthen executive-level relationships with acquiring partners to develop and execute joint growth strategies that drive mutual business success.
- Drive the development and execution of tactical and strategic initiatives that increase merchant penetration and business volume.
- Innovation, accountability, and continuous improvement
Qualifications
- A minimum of 5 years of experience in payments industry including experience building high-performance teams.
- Proven strategic thinking and financial/analytical acumen.
- Demonstrated commercial experience and team leadership for design and execution of winning strategies.
- Extensive negotiation experience and relationship management skills of external partnerships.
- Ability to build strong Blue Box linkages at all organizational levels and across multiple functions.
- Ability to lead work within a fast-paced team environment and deliver results under pressure.
- English - advanced
📌 Manager-Partner Management (Ciudad de México)
🏢 American Express
📍 Ciudad de México
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