Responsibilities:
- Oversee the billing process to ensure invoices are accurate and issued on time
- Monitor collections to meet established targets and reduce delinquent accounts
- Lead, mentor, and supervise a team of billing professionals
- Conduct weekly team meetings to identify challenges and provide feedback for growth
- Manage and update client balances, including case balances, accounts receivable, and trust balances
- Collaborate with accounting staff to reconcile client balances with financial records
- Coordinate reconciliation of payments received and bank deposits
- Ensure accurate tracking and reconciliation of payments held in trust
- Invoice installment agreements and report available trust funds on schedule
- Compile, analyze, and present monthly reports to the CFO and/or management
- Design, implement, and document accounts receivable operational procedures
- Ensure adherence to established billing and collections procedures
- Communicate effectively with clients and cross-functional teams
- Ensure prompt and accurate responses to internal inquiries
- Maintain consistent attendance and availability in-office
- Perform other duties as assigned
Skills and Abilities
- Bilingual (English/Spanish) preferred
- Proven experience in accounts receivable and team supervision
- Strong understanding of billing, collections, and reconciliation processes
- Excellent analytical and problem-solving skills
- Proficiency in accounting software and Microsoft Office
- Strong leadership, communication, and organizational skills
- High attention to detail and commitment to accuracy
- Ability to exercise good judgment and maintain confidentiality
Education and Experience
- Bachelor’s degree in Finance, Accounting, or a related field preferred (or equivalent experience)
- Minimum of 3 years of accounts receivable exper