Digital Reach is a integral HubSpot Diamond Partner agency providing business process automation solutions for SMB, mid-market, and enterprise businesses worldwide. With a customer-centric approach, we deliver best-in-class business solutions that allow organizations to automate both simple and complex tasks leveraging HubSpot’s suite of offerings. Join a fast-growing agency delivering comprehensive automation solutions to empower businesses to be more efficient, profitable, and successful.
A Solutions Consultant role at Digital Reach is primarily client-facing. In this position, your focus will be on pre
- and post-sale technical consulting and solutioning for HubSpot projects. You will collaborate with internal Sales and Solutions team members to ensure comprehensive scoping of complex client projects pre-sale, but much of your time will be spent consulting clients directly on business operations: unpacking and understanding a client’s alignment of sales, marketing,
and customer success operations across the full customer lifecycle and consulting on how the client can drive growth through operational efficiency. Understanding business best practices and processes alongside the best practice setup and utilization of HubSpot and complementary tools is essential.
In your pre-sales support capacity, you will collaborate with the Sales team to produce a Statement of Work (SOW) as well as other required documentation (timelines, milestones, stakeholder questions, etc.) to close complex sales. Following SOW signature, you’ll ensure that your documentation and pre-sales solution work is carried out and actioned by the appropriate teams
Duties and Responsibilities:
- Drive technology success and process transformation in SMB, mid-market, and enterprise companies; Serve as the lead advisor to clients, helping them to achieve their desired objectives with HubSpot and associated softwares
- Provide clients consulting and strateg