About the Company:
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You'll Play:
- Drive People & Culture operational excellence by executing core processes across the employee lifecycle with a precision, accuracy, timeliness, and compliance
- Maintain comprehensive employee data integrity across people systems, ensuring meticulous updates are processed correctly and documented according to established standards
- Conduct proactive data audits to identify and resolve potential discrepancies of people data and proactively flag discrepancies or risks for resolution
- Coordinate immigration-related cases in partnership with external vendors,



following defined workflows and escalation paths
- Develop and maintain standard operating procedures SOPs to support consistency and knowledge sharing
- Collaborate across cross -functional teams to ensure employee data changes are reflected accurately across systems
- Identify process gaps or inefficiencies and recommend improvements to enhance operational efficiency
- Support compliance requirements including I‑9 documentation, E‑Verify submissions, record retention, and audit preparation
- Manage P&C; mailbox and comfortable supporting employees with policy, process, and system questions in a helpful, service-oriented manner Provide exceptional employee support through a service-oriented approach to policy, process, and system inquiries

Experience You Bring:
- 1+ years of related experience in People & Culture Operations, ideally in a fast-paced, high-growth environment
- Proven abi

📌 P&C Operations Partner (Santiago de Querétaro)
🏢 Playlist
📍 Santiago de Querétaro