Claims Operations & Performance Manager
AIG) is a leading general insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. The Claims function is meant to be a partner to the business segments, offering support, expertise, and partnership. It is through a proper and market leading claims service that all business efforts materialize the continuity of client and broker relationships in the long term.
The existing diversity of the business portfolio demands from the claims role specialized expertise in the different business areas. The claims managers heading each line of business work partner with Underwriters and other key stakeholders to support a wide array of products and offerings, through a complex and highly demanding distribution force and network. Claims has the responsibility of delivering and materializing the product offer and promise. The Claims Operations and Performance Manager supports the head of claims by properly managing the following functions that are designed to monitor the Claims operation, to provide quantitative feedback and to support the development of evalution and development of solutions in an iterative and ongoing cycle of continuous improvement of the Claims operation:
Compliance: ensuring that the control environment meets the high standards established by the various regulations that govern the Claims role. These various regulations pertain to a wide array of control frameworks
📌 Mexico Claims Compliance, Performance (Ciudad de México)
🏢 American International Group
📍 Ciudad de México
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