Customer Support Specialist (Anzures)

Customer Support Specialist (Anzures)

12 sep
|
Innovamat Education
|
Anzures

12 sep

Innovamat Education

Anzures

Would you like to be part of an innovative company with a significant social impact? Innovamat is looking for someone like you

About our company

Innovamat is an educational organization focusing on math learning. Its mission is to help improve how this science is taught by offering resources, training, and research to the educational community.

Since its founding in 2017 in Barcelona, Innovamat has partnered with 27,000 teachers from more than 2,600 schools in Spain, the United States, Mexico, Italy, Chile, Ecuador, Colombia, Brazil, and Peru, inspiring more than 600,000 students to build strong math foundations and instill a passion for learning.

Your Mission

At Innovamat, we are looking for someone eager to make a strong impact on our growing Customer Support team in the United States. Your mission will be to ensure districts receive outstanding logístical and technical support, creating a seamless experience with our platforms and services. You’ll be part of shaping efficient post-sale processes and driving client satisfaction from day one.

Your Day to Day at Innovamat




- Support districts directly by addressing issues and questions efficiently, coordinating with Operations, Supply Chain, Tech, and Account Management teams in the US to deliver timely solutions.
- Ensure smooth onboarding of districts, helping them set up and adapt to our digital platforms.
- Foster strong client relationships by being proactive, responsive, and empathetic in every interaction.
- Collaborate closely with Account Management in the US to align customer needs and strengthen long-term partnerships.
- Contribute to building scalable processes that will support our growth across the Americas.

You Have
- Excellent Spanish/English communication skills, both spoken and written, with confidence to lead meetings and calls with US clients.
- A strong desire to learn and grow in a dynamic, fast-paced environment.
- Ability to multitask and stay organized, while being willing to dive into

📌 Customer Support Specialist (Anzures)
🏢 Innovamat Education
📍 Anzures

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