Service Supply Chain Planning Super User (San Pedro Tlaquepaque)

Service Supply Chain Planning Super User (San Pedro Tlaquepaque)

12 sep
|
Hewlett Packard Enterprise
|
San Pedro Tlaquepaque

12 sep

Hewlett Packard Enterprise

San Pedro Tlaquepaque

Service Supply Chain Planning Super UserApply: Tlaquepaque, Jalisco, Mexico: Full time: Posted Today: 3166240Service Supply Chain Planning Super UserDescription - The Servigistics Super User is the process owner and subject matter expert responsible for driving the effective use, configuration, and continuous improvement of the Servigistics planning platform across the AMS Service Supply Chain organization. This role partners with Planning Managers, planners, COE, IT, and global stakeholders to ensure planning processes are standardized, data quality is maintained, and business requirements are translated into scalable system solutions. The position leads testing, deployment readiness, issue resolution, training, and ongoing optimization activities while supporting adoption of global planning standards. The Super User acts as the primary liaison between the business and technical teams to maximize planning automation, improve planning outcomes, and ensure stable business operations within the Servigistics ecosystemJob Responsibilities* Own and maintain Servigistics configuration,



parameterization, planning process governance to support business objectives* Lead data validation, UAT, regression testing, parallel planning, and go-live readiness activities for system deployments and enhancements* Ensure master data integrity, planning data quality, and alignment to integral planning standards* Monitor planning outputs and system performance, identify exceptions, and drive corrective actions as needed* Act as the first level of business support for planners, conducting issue triage and coordinating with COE, IT, and PTC teams when required* Develop playbooks, standard work, training materials, and governance routines to support sustainable adoption after implementation.* Lead future-state planning process design, fit-gap analysis, and solution alignment across global business teams.* Lead continuous improvement initiatives focused on automation, forecast accuracy, invento

📌 Service Supply Chain Planning Super User (San Pedro Tlaquepaque)
🏢 Hewlett Packard Enterprise
📍 San Pedro Tlaquepaque

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