Overview

You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual.

When you work at SSOE, you work with the best and you're a part of something bigger than yourself. And providing the best possible workplace for our employees gives us a competitive advantage-helping us attract and retain top talent and drive better business results.

Responsibilities

The following duties are typical of the position, but are not all encompassing. Responsibilities include those required to deliver quality service on schedule and within budget in a team environment.
- Supports daily operations of the ERP system, including user support, configuration assistance, and issue resolution.
- Assists with data entry, data validation, and data integrity checks across ERP modules including Accounting, CRM,



Project Management, and Resource Management to ensure accurate and timely information
- Generates standard and ad-hoc reports, dashboards, and data extracts from ERP to support business operations, financial reporting, project tracking, and resource planning needs across departments.
- Provides first-level technical support to end-users, troubleshoots basic system issues, documents problems, and escalates complex issues to senior staff or Third-Party support as appropriate. Creates training materials, user guides, and delivers end-user training.
- Supports testing activities during upgrades, enhancements, patches, and new feature deployments.
- Collaborates with Finance, HR, Project Management, and other departments to gather requirements, understand business processes, and assist with translating needs into system workflow improvements.
- Maintains documentation, workflows, procedures, and system con

📌 ERP Support Analyst (León)
🏢 SSOE Group
📍 León