Overview:

The Senior Specialist position in our IT departmant acts as the Business Relationship Manager for our Order-to-Cash processes at Celanese.

Responsibilities:
- Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction
- Develop Business requirement, functional specification, test cases, track project status and delivering solution
- Work with Data analytics and technical team for solutions/enhancements and validate models and ensure alignment with business goals
- Design, configuration and Oversee interface testing, data flow with 3rd party systems
- Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need
- Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions
- Develop and evaluate plans and criteria to be carried out by others; provide direction and leadership to prioritize IT projects for CX/Supply Chain




- Considers and seeks detailed knowledge of industry best practices
- Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs
- Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)

Qualifications:
- BS or BBA in Information Technology, Business or related field
- 5-year experience as business Analyst preferably in Data Analytics, KPI
- Familiar with capability of RPA, Automation anywhere, ML Farmwork, SQL, OCR Tools
- Familiar with Analytical tool Snowflake, Alteryx, Power BI, SAP BI
- Knowledge of business process for order to cash, Logistics, warehouse management with SAP Preferred

Required Skills:
- Gather and develop business require

📌 Senior Specialist, IT Relationship Management (Ciudad de México)
🏢 Celanese International
📍 Ciudad de México