12 sep
|
LegalEdge Services
|
México
12 sep
LegalEdge Services
México
About Easy Lemon
Easy Lemon is a fast-growing U.S.-based Lemon Law organization that helps consumers navigate legal claims involving defective vehicles. We make the process easier to understand by connecting clients with the legal support and resources they need.
We are expanding our remote team and looking for a confident, motivated, and goal-oriented Intake Specialist who enjoys talking with people, building relationships, and working in a performance-driven environment.
If you are comfortable on the phone, enjoy sales, thrive on goals, and can quickly build trust with new people, we want to hear from you.
Legal experience is not required. We provide training on our intake process, systems, and the fundamentals of U.S. Lemon Law.
The Opportunity
As an Intake Specialist, you will be one of the first points of contact for individuals interested in pursuing a Lemon Law claim. You will learn about their vehicle and repair history, determine whether they meet our intake criteria, explain the process and next steps, and guide qualified prospects through enrollment.
This is a high-volume, sales-focused role where strong communication, confidence, empathy, persistence, and objection-handling skills are essential. Your ability to build trust and effectively guide conversations will directly contribute to your success.
Key Responsibilities
- Handle a high volume of inbound and outbound calls with prospective clients
- Conduct discovery conversations to understand each prospect's vehicle, repair history, and circumstances
- Gather accurate information and evaluate potential eligibility using established criteria
- Explain the Lemon Law process, requirements, and next steps clearly
- Build rapport and establish trust with prospective clients
- Address questions, concerns, and objections professionally and empathetically
- Use consultative sales techniques to help qualified prospects make informed decisions
- Confidently guide qualified prospects through the enrollment
📌 Intake Specialist (México)
🏢 LegalEdge Services
📍 México